A World with No Backup Plan
Digital systems and AI are taking over many functions before software designers can make them fail-safe. Is there time to fix this?
Our telecom consultants can help you attract, develop and retain best-in-class talent for your organization.
Adjusting to constant disruptions in the market requires an agile pipeline of leadership talent prepared to weather the storm. We work with you to assess the full spectrum of your talent-related needs.
Build end-to-end strategic solutions that align your structure, people and business processes and workflows.
Identify the talent you need compared to the talent you have and discover how to close the gaps.
Attract and retain the right people at every level of your organization by leveraging our scientific research, practical experience and healthcare expertise.
Unlock the potential of everyone in your organization, from executives to new hires, to thrive in today’s challenging business environment via targeted learning programs.
Create flexible, competitive total rewards strategies that attract, engage and motivate a diverse workforce.
Build the mindset, skills, structure and culture to transform your organization.
Our AI platform pulls together market intelligence and data to provide insights and recommend actions.
There is no more powerful combination - or one more fundamental to the success of any enterprise - than the partnership between a CEO and the board.
Your performance and results are what matters. We partner with you to continually evolve and optimize to reflect to reflect the changing needs of your business. We have helped our telecommunications clients address challenges like these.
Today, the most successful organizations are diverse; they’re more innovative, better at decision-making and leading the way in their market. But, in many telcos, it’s hard to find diverse faces in the upper leadership ranks. And it’s often difficult for women and people of color to advance to meaningful leadership roles, whether because of unconscious biases or unfair systems and structures.
Our consultants are committed to helping you promote diversity, equity and inclusion throughout your organization. We’ll work with you to identify and develop high-potential talent using our proprietary assessments and other data-driven tools. Once you’ve identified diverse talent, we help you create effective development and rewards programs to ensure they’re engaged and on track to progress. We also take a deep dive into your processes and practices, ensuring that there are no roadblocks to providing equity in opportunities for everyone. And we train your leaders and talent to make sure you’re able to unleash the potential of everyone and accelerate your organizational performance.
The skills of yesterday aren’t what telcos need to compete today. So, when planning talent pipelines, organizations need to forecast their needs, so they can recruit the skills required to succeed, both now and into the future. At the same time, telcos must figure out how to become leaner and more efficient so they can compete as the market continues to evolve.
We have worked with 90% of telecommunications organizations, assessing their workforce, modeling workforce dynamics and predicting future employee requirements. We help you develop a long-term strategy so you can recruit employees with the critical skills you need for now and the learning agility to adapt for tomorrow. We also show you how to identify your next generation of leaders based on their competencies and how to develop those leaders to maximize their future potential.
While telcos are heavily experienced in communications technology, they’re not always as experienced with other emerging technologies. This puts them at a disadvantage as digitization is taking over every industry. Today, they must discover how to build new digital products and engage customers through digital channels. So, to remain competitive, they need to recruit agile talent that can adapt in changing environments and will want to learn continuously.
Our telecommunications consultants assess your people for their digital readiness, including their digital experience, transformational competencies and learning agility. With this information, we can help you identify talent gaps and development potential, so you can prepare your organization to undertake the challenges of digitization. We then help you define a talent strategy using a digital transformation success profile to identify and attract the right digital leaders.
To address the rapidly changing customer experience, telcos need a different type of talent. Their sales organization must strive to deliver a unified, consistent customer experience across a variety of channels, from online to retail and call centers. To meet customer expectations, they need sales and service teams ready to enrich the customer experience and deliver perspective that helps them make the sale.
We work you to build a world-class sales organization that’s designed to help you reach your goals. We use our proprietary, data-driven assessments to identify your sellers’ strengths and opportunities. Then we help them reach their potential with a customized development plan that teaches them effective sales methodologies and reinforces their training with coaching and microlearning. We also develop your cohort of sales leaders with instruction that helps them manage through disruption and achieve stronger results with their sales teams. And, to improve your seller engagement and retention, we help you build a more inclusive, flexible sales organization with robust recognition processes and attractive compensation and rewards programs.
Your people can account for up to 70% of the total cost of running a digital telecommunications business. So, if you want to acquire a business, restructure your organization, introduce new products and services or even just determine where you stand in the market, you need to know that you have the right people in the right jobs and that you’re paying them appropriately. In short, the centerpiece of your strategy must be optimizing your costs and headcount.
Our telco consultants have the tools and know-how to show you exactly where you stand in the telecommunications market. We help you benchmark the structure of your organization against your competitors and show you where you can improve. We also ensure that your structure aligns with your organizational goals, so your organization will be able to sustain itself through future challenges.
Let us be part of your success story. Contact us and see how we can help you connect the dots between your people, your strategy and your success.